Ahmad Abu Hammour

Data Engineer

IT professional with dual Master's degrees in Computer Science (AR/VR) and Information Technology, based in Mission Viejo, CA. I build reliable systems, automate complex workflows, and bridge the gap between infrastructure and software.

GitHub LinkedIn Email

Core Skills

Python C# PowerShell SQL HTML / CSS Unity (AR/VR) Active Directory Microsoft Entra ID SCCM Networking macOS & Windows Zendesk

Languages

English (Fluent) Arabic (Fluent)

Work Experience

Data Support Engineer

Ensign Services, Inc. — San Juan Capistrano, CA

Nov 2024 – Present
  • ›Supporting data infrastructure and operations across the organization.
  • ›Developing PowerShell scripts to automate processes in Active Directory.
  • ›Working with cross-functional teams: Data, Networking, FIS, Security, and SysAdmin.

IT Support Resource

Ensign Services, Inc. — San Juan Capistrano, CA

Nov 2023 – Nov 2024
  • ›Provided on-site and remote IT support for 250+ employees.
  • ›Managed 40,000+ machines in SCCM and 35,000+ users in Microsoft Entra ID.
  • ›Led the printer automation project and built IT knowledge base documentation.
  • ›Managed MDF/IDF network closets and phone systems across the building.
  • ›Built documentation for financial tools: Great Plains, EPM, Anaplan, Onestream.

Help Desk Analyst I

Ensign Services, Inc. — San Juan Capistrano, CA

Jun 2023 – Nov 2023
  • ›Provided remote IT support for 35,000+ employees across 250 facilities.
  • ›Resolved 170+ tickets per week, consistently hitting monthly targets.
  • ›Managed AD accounts and PCC/Net Health platforms for all employees.
  • ›Contributed to Help Desk knowledge base documentation.

Technical Support Engineer

Ministry of Public Works & Housing — Amman, Jordan

Sep 2020 – Feb 2021
  • ›6-month internship providing technical support at a government department.

Education

May 2023 – Apr 2025

M.S. Computer Science

AR/VR Game Development

Westcliff University, Irvine CA

GPA 4.0 · Honors

Apr 2021 – Apr 2023

M.S. Information Technology

 

Southern States University, San Diego CA

GPA 4.0 · Honors

2016 – 2021

B.S. Electrical Power Engineering

 

Al Balqa' Applied University, Jordan

Bachelor's Degree

Projects

🗄️ MS SQL Server

Database Development

Designed and developed relational databases using Microsoft SQL Server, including schema design, stored procedures, and query optimization.

SQL MS SQL Server
🌐 Frontend

Website Development

Built responsive websites using HTML, CSS, and JavaScript with a focus on clean layouts and user-friendly interfaces.

HTML CSS JavaScript
🖨️ Automation

Printer Automation

Led the design and deployment of an automated printer management system, scripting deployment workflows to reduce manual IT overhead across 250+ facilities.

PowerShell SCCM Deployment
🎮 AR/VR

Unity Game Development

Developed 2D, 3D, and VR games in Unity using C# as part of the AR/VR Game Development Master's program at Westcliff University.

C# Unity VR

GitHub Repositories

View all

Get In Touch

I'm always open to new opportunities, collaborations, or just a chat. Feel free to reach out through any of the channels below.

Email

ahmad.abuhammour98
@gmail.com

LinkedIn

Ahmad Abu Hammour

GitHub

abuhammour98